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Shipping & Returns

Shipping Information:

Orders received before 12:00pm (EST) are shipped out the same day whenever possible, with the exception of weekends & holidays. Shipping within 1-2 business days of receipt of order is standard, however, orders placed Friday through Sunday will ship on Monday.

For international orders, please contact us at [email protected] , or call us at (207)593-9370.


Returns & Exchanges:

Returns are accepted within 7 days of purchase for a refund, 14 days for store credit or exchange. Extensions due to extenuating circumstance may be granted with prior notice.

Shipping costs are non-refundable. Customers are responsible for return shipping costs and return labels will not be provided.

International (outside continental US) orders are final sale.

All purchases of sale items, jewelry, sunglasses, bags, swimwear, intimates, books, magazines and home goods are final sale. No exceptions.

Returned items must be in the same condition in which they were received: unworn, unwashed, with receipt, dust bags, tags and/or boxes.

We reserve the right to deny credits if the merchandise returned does not meet our return policy requirements.


Returns and Exchanges Procedure:

    • Before sending out your return/exchange package, please contact us by phone at (207)593-9370 or email: [email protected]
    • Please allow 1-3 business days for processing.
    • All returned items must be in their original packaging. You are responsible for securely packing, shipping, and insuring the returned merchandise.
  • Address the package to: Black Parrot, 328 Main St, Rockland, Maine 04841
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